How FDIC guidance supports digital-first onboarding

A smarter way to onboard businesses 

Customer onboarding is often the first impression a business has of a financial institution, marketplace, or service provider. Yet for many organizations, the process remains slow, manual, and fragmented—requiring customers to re-enter information that already exists elsewhere. 

In August 2025, the FDIC issued new guidance that supports a smarter approach. Financial institutions can now use pre-populated data to meet Customer Identification Program (CIP) requirements, provided customers have the opportunity to review and confirm the information. This marks a significant step toward digital-first onboarding and opens the door to more efficient, customer-friendly experiences. 

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What the FDIC guidance means for onboarding 

The FDIC clarified that institutions may pre-fill onboarding forms using data from:

• Prior relationships
• Affiliates
• Vendors
• Third-party sources

As long as the customer can verify the accuracy and the institution can form a reasonable belief about the customer’s identity, the data is considered “from the customer” under CIP rules. 

This approach:

• Reduces friction by eliminating redundant data
• Speeds up onboarding without compromising compliance 
• Supports digital transformation across financial services 
• Meets FDIC record-keeping standards for customer identification 

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How Markaaz powers smarter onboarding 

Markaaz’s data and technology powers the seamless, accurate pre-fill of business identity data from trusted sources, cutting manual entry and user friction. Our solution aligns with the latest regulatory expectations and helps banks reduce abandonment, minimize fraud risk, and meet all FDIC record-keeping standards. 

Verified business data at your fingertips 

Markaaz maintains a continuously updated database of over 542 million businesses across 200+ countries and jurisdictions. Our data includes registration details, ownership structures, and risk indicators—ready to be used for onboarding. 

Customer-friendly verification 

Institutions can present pre-filled data to customers for review and confirmation, meeting regulatory requirements while improving the onboarding experience. 

Integrated workflows for compliance 

Markaaz integrates with existing onboarding and compliance systems, enabling seamless data validation and reducing manual effort. Automated alerts and updates ensure institutions stay informed as business details change. 

The impact of pre-populated onboarding 

Organizations using Markaaz to pre-fill onboarding forms see measurable improvements:

• Faster onboarding with fewer delays 
• Reduced manual entry and lower error rates 
• Improved customer satisfaction through streamlined experiences 
• Stronger compliance with evolving regulatory expectations 

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Onboarding reimagined with Markaaz 

The FDIC’s guidance signals a shift toward smarter, more efficient onboarding. By leveraging pre-populated data, institutions can reduce friction, improve compliance, and deliver better customer experiences. 

Markaaz provides the verified data and automation tools needed to make this vision a reality. Connect with our team today to learn how Markaaz can help your organization implement smarter onboarding strategies that align with regulatory expectations and customer needs. 

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